MEVO Anna is a 24/7 AI Sales-Admin Agent that automates recurring B2B orders received through WhatsApp — the preferred ordering channel for many independent F&B outlets, retailers and other trade customers. Anna understands orders sent by text or voice, confirms the items and quantities with customers, and integrates confirmed orders directly into the back-end ERP system.
For larger customers such as supermarkets and F&B chains, MEVO Anna can also automate purchase orders received by email, extracting and mapping order details into the ERP. Together, these capabilities create a more streamlined and unified order-capture process across different customer segments.